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"Bookmark not defined" error message when merging document that has TOC in Word for Mac

This article was previously published under Q127095
When you perform a mail merge to a new document, and the main documentcontains a table of contents or a table of figures, you receive the following error message, instead of page numbers, when you update the table:
ERROR! Bookmark not defined
Indexes and tables of authorities are not affected by this problem.

This does not happen when you perform the mail merge directly to theprinter.
To work around this problem, use any of the following methods.

Method 1

Unlink the table of contents before merging to a new document. Thisconverts the TOC field to actual text, and the table of contents can nolonger be updated. If you want to update the table of contents, you mustreinsert it.

Follow these steps to unlink the table of contents:
  1. Place the insertion point within the table of contents.
  2. Press CTRL+SHIFT+F9 (Windows), or the COMMAND key+SHIFT+F9 (Macintosh).

Method 2

Insert the table of contents after merging to the new document.

Method 3

Merge directly to the printer, instead of merging to a new document.
The GOTO fields and PAGEREF fields that display the page numbers in thetable of contents remain linked after the merge, but the bookmarks theyrefer to are unlinked and are no longer available.
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Article ID: 127095 - Last Review: 09/18/2011 10:54:00 - Revision: 3.0

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