Mac Client Can't Logon Because Password Has Expired

This article was previously published under Q127943
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
When you try to automount or connect to an Macintosh accessible volumeusing an alias from a Macintosh client, the following error message appearswhen the Macintosh client tries to establish a connection:
The alias <alias name> could not be opened, because the shared disk <name of the shared volume> could not be found on the network.
This error message does not help determine the true cause of the problem.
CAUSE
This problem can occur when the Macintosh client's user account passwordhas expired on the Windows NT domain, or when the account has been disabledthrough User Manager.

To determine if an expired Macintosh user account password is the cause ofthis problem, attempt to manually connect to the Windows NT Macintoshaccessible volume through Chooser. If the password is expired the followingerror message appears:
Your password has expired on the server.
MORE INFORMATION
Windows NT Server is sending the same error code in both cases though theMacintosh client is not displaying the same error message in both cases.
STATUS
To correct this problem, update the Macintosh client's user accountpassword in Windows NT User Manager for Domains.

The Macintosh computer and AppleTalk protocol are manufactured by AppleComputers, Inc., a vendor independent of Microsoft; we make no warranty,implied or otherwise, regarding this product's performance or reliability.
Properties

Article ID: 127943 - Last Review: 02/28/2014 07:56:26 - Revision: 2.1

  • Microsoft Windows NT Advanced Server 3.1
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0 Standard Edition
  • kbnosurvey kbarchive kbnetwork KB127943
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