This article was previously published under Q130295
This article has been archived. It is offered "as is" and will no longer be updated.
When you are using Microsoft Paint, you cannot use a palette that yousaved with the Save Colors command to edit a 256-color bitmap. If youload the saved palette with the Get Colors command, choose a color fromthe saved palette, then use that color to edit the 256-color bitmap, thecolor that appears is different than the color you chose.
Microsoft has confirmed this to be a problem in Microsoft Windows 95. Weare researching this problem and will post new information here in theMicrosoft Knowledge Base as it becomes available.
Note that the Get Colors command may be unavailable on the Options menu inPaint if you are using a 256-color palette. This occurs because the 256-color palette is fixed and cannot accommodate new colors. If your systemsupports more than 256 colors, follow these steps to enable the Get Colorscommand:
In Control Panel, double-click Display.
Click the Settings tab.
In the Color Palette box, click a setting with more than 256 colors.
NOTE: If your system does not support more than 256 colors, you will not be able to select a higher setting.
After you make this change, you may still experience the symptomsdescribed in this article.