This article was previously published under Q133440
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If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854 Windows 98 and Windows Me Error Message Resource Center
When you start Windows, you may receive the following error message on ablue screen:
WINDOWS This program has caused a Fatal Exception 0D at 00457:000040B1 and will be terminated.
Pressing any key causes the screen to turn black and the computer to stopresponding (hang).
This error message can occur if you are using Adobe Type Manager withcertain video adapter drivers and the Hardware Acceleration setting is not set to Full.
To resolve this issue, set the Hardware Acceleration setting to Full. To do so, follow these steps:
Restart your computer in Safe mode. To do so:
Restart your computer. When you see the "Starting Windows 95"message, press the F8 key, and then choose Safe Mode from theStartup menu.
Restart your computer, press and hold down the CTRL key after yourcomputer completes the Power On Self Test (POST), and then chooseSafe Mode from the Startup menu. For more information about Windows 98 startup, please see the following article in the MicrosoftKnowledge Base:
178548 No 'Starting Windows 98' Message at Startup
Click Start, point to Settings, and then click Control Panel.
Click the Performance tab, and then click Graphics.
Move the Hardware Acceleration slider all the way to the right (to the Full setting), and then click OK.
Click OK. When you are prompted to restart your computer, click Yes.
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