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OFF: Icons on Office Toolbar Display Generic Windows Icon

This article was previously published under Q134267
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
When you perform a Run From Network Server or Run From CD installation ofMicrosoft Office, buttons on the Microsoft Office Shortcut Bar do notdisplay the correct program icon. In Microsoft Office 95, the Make anAppointment, Add a Task, and Add a Contact buttons on the Office toolbarof the Office 95 Shortcut Bar display the generic Windows icon instead ofthe appropriate Schedule+ icon. In Microsoft Office 97 these buttons arenamed New Appointment, New Task, and New Contact and are located on theOffice toolbar of the Office 97 Shortcut Bar.
CAUSE
This behavior occurs under Windows NT, version 3.51 when the icon for anitem on the Shortcut Bar is located on a network drive or on a CD-ROMdrive. For example, when you perform a Run From Network Serverinstallation of Microsoft Office, the icons for the Add a Task, Add aContact, and Make an Appointment buttons are located in the Schdpl32.exefile on the network server, and each of these buttons displays thegeneric Windows icon.

Note that this behavior does not affect the functionality of the buttonson the Office Shortcut Bar or of the button name displayed for the button(ToolTip). Only the button icon is affected by this problem.

This behavior also affects the following icons that are not displayed onthe Office toolbar by default:
Microsoft Excel
Microsoft PowerPoint
Microsoft Schedule+
Microsoft Word
Note that the icons displayed in the Msoffice\Shortcut Bar\Office folder(where Msoffice is the folder to which you installed Microsoft Office)also display the generic Windows icon.

This problem does not occur under Windows 95 or in Microsoft Windows NT,version 4.0.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft productslisted at the beginning of this article. We are researching this problemand will post new information here in the Microsoft Knowledge Base as itbecomes available.
MORE INFORMATION
For additional information, please see the following article(s) in theMicrosoft Knowledge Base:
134269 OFF7: Generic Icons with Question Mark Displayed in New Dialog Box
REFERENCES
For more information about adding a button to the Office Shortcut Bar,click the Index tab in Microsoft Office Help, type the following text
adding buttons
and then double-click the selected text to go to the "Add A ToolbarButton For A File Or Folder To The Office Shortcut Bar" topic.
8.00 97 OSB
Properties

Article ID: 134267 - Last Review: 02/27/2014 10:19:54 - Revision: 1.3

Microsoft Office 95 Standard Edition, Microsoft Excel 95 Standard Edition, Microsoft PowerPoint 95 Standard Edition, Microsoft Word 95 Standard Edition, Microsoft Office 97 Standard Edition, Microsoft Excel 97 Standard Edition, Microsoft PowerPoint 97 Standard Edition, Microsoft Word 97 Standard Edition, Microsoft Windows NT 3.51 Service Pack 5

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