DriveSpace May Fail to Restart in Mini-Windows Mode

This article was previously published under Q136830
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When you perform a DriveSpace operation that requires Windows 95 torestart, Windows 95 may be unable to restart in mini-Windows mode, causingthe operation to fail. You may receive an error message similar to one ofthe following messages, or your computer may stop responding (hang).
  • DrvSpace caused a General Protection Fault in module W31SPACE.EXE
  • DrvSpace caused a Page Fault in module W31SPACE.EXE
  • Error Loading PROGMAN.EXE
  • Error Loading GDI.EXE
  • Error Loading USER.EXE
  • Error loading VGA.DRV
  • Cannot start Windows in standard mode
  • Segment load failure in W31space.exe
  • Standard Mode: Bad fault in MSDos Extender
This problem can occur if the files in the hidden Failsafe.drv folder orthe file in the Windows\System folder are damaged. These filesare required for Windows 95 to restart in mini-Windows mode.
To resolve this problem, follow these steps:
  1. Restart your computer at an MS-DOS prompt. To do so, press the F8 key when you see the "Starting Windows 95" message, and then choose Safe Mode Command Prompt Only from the Startup menu.
  2. Backup your Autoexec.bat and Config.sys files, and then copy the Autoexec.bat and Config.sys files from the hidden Failsafe.drv folder on the physical boot drive (usually either drive C or the host for drive C if drive C is compressed) to the root directory of drive C, replacing the files that are already there. To backup your Autoexec.bat and Config.sys files and then copy the files, type the following commands, pressing ENTER after each line
    copy <drive>:\autoexec.bat
    copy <drive>:\config.sys
    copy <drive>:\failsafe.drv\autoexec.bat c:\ /y
    copy <drive>:\failsafe.drv\config.sys c:\ /y
    where <drive> is the physical boot drive.
  3. Remove the Failsafe.drv folder from the physical boot drive (usually either drive C or the host for drive C if drive C is compressed).

    IMPORTANT NOTE: The Failsafe.drv folder may contain drivers necessary for troubleshooting if this procedure does not correct the problem. You should copy the Failsafe.drv folder and all its contents to another drive or folder before deleting it.

    To remove the Failsafe.drv folder, type the following command at an MS- DOS command prompt
    deltree <drive>:\failsafe.drv
    where <drive> is the physical boot drive.
  1. Copy the file from your original Windows 95 disks or CD-ROM to the Windows\System folder.

    NOTE: The file is located on disk 1 of the standard 3.5-inch Windows 95 disks, or in the Win95 folder on the Windows 95 CD-ROM. You can copy this file using Windows Explorer or the COPY command. You do not need to use the EXTRACT command with this file.

    If you are using Microsoft Plus! for Windows 95 and you do not have access to your original Windows 95 disks or CD-ROM, you can extract the file from the Microsoft Plus! disks or CD-ROM. The file is located in the file on the CD-ROM, or in the file on the disks. For information about using the EXTRACT command, please see the following article in the Microsoft Knowledge Base:
    129605 How to Extract Original Compressed Windows Files
  2. Restart Windows 95 normally.
  3. Run DriveSpace and try the operation again.
For additional information about DriveSpace operations that requireWindows 95 to restart, please see the following article in the MicrosoftKnowledge Base:
124558 DriveSpace Err Msg: File Is Missing or Damaged...


Article ID: 136830 - Last Review: 09/27/2013 18:02:32 - Revision: 1.2

Microsoft Windows 95, Microsoft Plus! 95 Standard Edition

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