OFF: Shortcut Icons on Shortcut Bar Start Wrong Program

This article was previously published under Q137261
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SYMPTOMS
When you attempt to start a program by clicking an icon on the MicrosoftOffice Shortcut Bar, a program other than the one you expect may bestarted. In addition, when you position the pointer over an icon on theMicrosoft Office Shortcut Bar, the ToolTip for that shortcut may bedifferent from what the icon represents. For example, if the pointer isover the Microsoft Excel shortcut, the ToolTip may be displayed as"Microsoft Word" (without the quotation marks).

NOTE: This behavior occurs under both Microsoft Windows NT and MicrosoftWindows 95.
CAUSE
This problem may occur because the Microsoft Office Shortcut Bar losestrack of the settings of the toolbars and shortcuts that are included onthe individual toolbars.
WORKAROUND
To work around this problem, right-click the toolbar, and then clickRefresh Icons on the shortcut menu. If clicking Refresh Icons does notupdate your toolbar, use one of the following methods.

Microsoft Office 97

  1. Close the Microsoft Office Shortcut Bar.
  2. Click Start on the taskbar, point to Programs, and click Explorer.
  3. On the View menu, click Options, click the View tab, and then click Show All Files.
  4. Open the Program Files\Microsoft Office\Office\Shortcut Bar folder.

    NOTE: This path may be different on your computer, depending on where you installed Microsoft Office.
  5. For each of the toolbars on the Office Shortcut Bar, delete the files with a .tmp extension that are associated with the toolbars. For example, if you create a toolbar called My_Files on the Office Shortcut Bar, delete the files with names similar to the following:
          my_7276.tmp      my_7276h.tmp      my_7276s.tmp      my_7276hs.tmp      my_7276vs.tmp						

    There may be fewer .tmp files for each of the toolbars. The number of files that are created depends on the settings you select when you create the toolbars.
  6. Restart the Microsoft Office Shortcut Bar.
The .tmp files are recreated automatically.

Microsoft Office for Windows 95, version 7.0

  1. Close the Microsoft Office Shortcut Bar.
  2. Click Start on the taskbar, point to Programs, and click Explorer.
  3. On the View menu, click Options, click the View tab, and then click Show All Files.
  4. Open the <Msoffice>\Office\Shortcut Bar folder, where <Msoffice> is the folder in which you installed Microsoft Office.
  5. For each of the toolbars on the Office Shortcut Bar, delete the associated files that have a .tbb extension. For example, if you create a toolbar called My_Files on the Office Shortcut Bar, delete the files with names similar to the following:
          my_files.tbb      my_filesh.tbb      my_filess.tbb      my_filesvs.tbb      my_fileshs.tbb						
  6. Restart the Microsoft Office Shortcut Bar.
For additional information, please see the following article(s) in theMicrosoft Knowledge Base:
142523 OFF: Adding Toolbar to Office Shortcut Bar Creates .tbb File
8.00 off97 OSB application launch caching problem off95 start wrong program 95 office
Properties

Article ID: 137261 - Last Review: 09/27/2013 18:06:25 - Revision: 1.1

  • Microsoft Office 97 Standard Edition
  • Microsoft Office 95 Standard Edition
  • kbnosurvey kbarchive KB137261
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