PC NTMMTA: Err Msg: Setup Has Encountered a Problem...

This article was previously published under Q139498
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SYMPTOMS
When you run the Microsoft Windows NT Multitasking MTA (MMTA) Setup programover the network, you may get the following error message:
Setup has encountered a problem.

Please report file='COMMON\LIST1.C', Line='1013' to Microsoft Product Support Services.
CAUSE
The Setup program is expecting the location of the Microsoft Windows NTserver agent programs to be C:\MAILEXE. The error occurs because of othertypes of input formats of the network drive paths.

For example, assume the N drive is mapped to \\SERVER NAME\MAILEXE share:
  • If you enter the Mailexe path as N or N:, it is not accepted. A dialog box with the following text will be displayed:
    The path entered is invalid.
  • If you enter the Mailexe path as N:\, it will be accepted, and Setup will fail with the above error message.
  • If you enter the Mailexe path as N:\MAILEXE, it will be accepted; however, the Setup program will create a new subdirectory under the Mailexe subdirectory. In this case, the executables will be installed into C:\MAILEXE\MAILEXE of the NT MMTA machine.
RESOLUTION
  1. Share the parent directory that includes the \MAILEXE sudirectory, and map a drive to that share. For example, map a drive N to the share C:\ of the machine that will host the NT MMTA.
  2. Enter the \MAILEXE path as N:\MAILEXE.
MORE INFORMATION
The same error message may be reported when you try to run the Setupprogram from within Microsoft Windows 95.
3.20 windows nt 3.51
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Article ID: 139498 - Last Review: 01/06/2015 01:19:15 - Revision: 1.2

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