Master Boot Record Virus Prevents Windows NT From Installing

This article was previously published under Q140046
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If a virus is present in the master boot record, the following messageappears after selecting the partition to install Windows NT to duringsetup:
The hard disk containing the partition or free space you chose is not accessible to your computer's startup program. Setup cannot install Windows NT on this hard disk.

On x86-based computers, this message may indicate a problem with thecomputer's CMOS hard disk type settings. Consult your computer or harddisk controller documentation for more information.

NOTE: This message does not necessarily indicate an error condition. Thehard disks typically accessible to a computer's startup program are thosewhose installation in your computer were anticipated by the computermanufacturer.

For example, disks attached to a SCSI adapter not installed by yourcomputer manufacturer, or to a secondary hard disk controller, aretypically not visible to the startup program unless special software isadded to your computer. Contact your computer or hard disk controllermanufacturer for more information.
The message is referencing a translation/configuration problem betweenWindows NT and the hard disk you are trying to install Windows NT to. Acomputer virus that is part of the Master Boot Record of a hard drive canalso cause the same message to appear during setup. (If the problem iscaused by the NYB virus, you can remove the virus with the lastest versionof McAfee's antivirus program.)

If the message appears during setup right after you have selected thepartition to install Windows NT to you need to do the following:
  1. Use a well known virus application such as McAfee SCAN.EXE and verify the entire drive. Not all Master Boot Record viruses can be eliminated with a FDISK /MBR. Drives without a partition still have Master Boot Records and have to be checked also.
  2. Ensure that the BIOS drive type for IDE and EIDE drives are correct. You may need to change the CMOS drive type from AUTO to the manufacture specifications.
  3. Verify adapter and drive options for SCSI devices to include termination and SCSI cables.
  4. If all hardware has been verified for configuration you may need to run a hardware diagnostics on the system to verify that the hard disk controller and hard drive are functioning properly.

3.51 prodnt 3.50 4.00 mcaffee

Article ID: 140046 - Last Review: 02/28/2014 07:59:11 - Revision: 2.1

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