This article was previously published under Q146904
This article has been archived. It is offered "as is" and will no longer be updated.
You may experience either of the following symptoms:
When you start Windows, you may receive the following error message:
Error loading GDI.EXE. You must reinstall Windows.
When you start Windows, it may stop responding (hang). TheBootlog.txt file shows a "loadfail" status for all font files.
This error can occur if the Fonts folder is removed from the Windowsfolder.
To resolve this situation, use either of the following methods.
Boot the computer with a Windows 98 Startup disk with CD-ROM support. (Or, choose Command Prompt Only from the Windows 95/98 Startup menu if you have real-mode CD-ROM drivers installed, or if you have a copy of the Windows source files on your hard disk).
NOTE: These instructions assume that your CD-ROM drive letter is drive D and that Windows is installed in the C:\Windows folder. If this is not the case, adjust the following instructions accordingly.
Type the following commands, pressing ENTER after each command:
The Fonts folder contains TrueType fonts (files with .ttf extensions) andRaster fonts (files with .fon extensions). Raster fonts are bitmap fontssupplied in different sizes for specific display resolutions. If the .fonfiles are missing, Windows cannot load successfully.
NOTE:The "error loading GDI.EXE" message may only flash for an instant, followed by the "now safe to turn off your computer" screen. This will behave similarly in safemode. Therefore, the "error loading GDI.EXE" message may not be noticed.
Accordingly, the bootlog.txt is the best resourceto determine that the fonts folder is the problem.