This article was previously published under Q147854
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When you do a directory export using the Microsoft Exchange Administratorprogram, a CSV file with only the header information may be generated ifthe Home Server option is not selected for "All".
The Home Server option only affects exports of mailboxes. This is becausemailboxes belong to one particular server. Custom recipients anddistribution lists belong to the SITE rather than to any particular server;therefore, by selecting a specific server as the home server, theAdministrator program fails to match any custom recipients to thiscondition and exports nothing.
Microsoft has confirmed this to be a problem in Microsoft Exchange version4.0. We are researching this problem and will post new information here inthe Microsoft Knowledge Base as it becomes available.