You are currently offline, waiting for your internet to reconnect

XADM: Supporting Localized Exchange Clients

This article was previously published under Q150977
This article has been archived. It is offered "as is" and will no longer be updated.
The following error may be generated by the MSExchangeIS service andlogged in the Application Log in Microsoft Windows NT Event Viewer:
Event ID 1085

Some data referred to code page number that is currently not supported by the operating system.
If any localized Microsoft Exchange Clients have mailboxes on a MicrosoftExchange Server computer, the Exchange Server computer must have thecorrect code pages installed for the appropriate character mapping tooccur. You must install the code page on the Exchange Server computer inControl Panel by double-clicking International, and theLocales property sheet for that Exchange Server computer must list thecode page (in other words, the language) under Selected Locales.
More information
To configure the Exchange Server computer to allow localized Exchange Clients to connect and see information that is properly sortedand formatted for their language, perform the following steps:
  1. Start the Exchange Server Administrator program, select the Servers object, and select the Exchange Server computer that is generating the error.
  2. On the File menu, click Properties, and click the Locales tab. Add the appropriate languages from the list on the left. If the appropriate code page has not been installed in Microsoft Windows NT, a prompt appears that asks you to install the code page.
  3. In accordance with the procedure outlined in the Readme file provided on the Microsoft Exchange Server CD:
    1. Log on to the Microsoft Windows NT Server computer as a local administrator.
    2. In Program Manager, select the Main program group, and in Control Panel, double-click International.
    3. In Language, select the language support you want to add to the computer, and click OK. You are prompted to specify the location of the national language support files.
    4. Restart the computer.
    5. Reset the country and language settings back to their original settings.
This procedure may change with the release of Windows NT Server version4.0.

Following is a list of languages and the corresponding Windows NT codepages that the data is translated into. The number in the error messagecorresponds to the number in the Windows NT column:

LanguageWindows NT
Chinese (Trad)950
Japanese (3.0)932


For additional information about this issue, please click the article number below to view the article in the Microsoft Knowledge Base:
159721 XADM: How To Add Templates for Different Language Clients
More information about code pages and Windows NT can be found in AppendixC of the Microsoft Windows NT Resource Kit. More information about internationalissues and Exchange Server can be found in Section 13.0 ofThe Readme.wri file on the Microsoft Exchange Server CD.

Article ID: 150977 - Last Review: 10/26/2013 05:22:00 - Revision: 4.0

Microsoft Exchange Server 4.0 Standard Edition, Microsoft Exchange Server 5.0 Standard Edition, Microsoft Exchange Server 5.5 Standard Edition

  • kbnosurvey kbarchive kberrmsg kbhowto kbusage KB150977