Article ID: 154380 - View products that this article applies to.
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When you open a Microsoft Word document in a Web page without frames, the Word toolbar is displayed. However, Web pages with frames do not display a toolbar when opening a Word document.
This is a result of the ability of Word components to handle active windows. When you open a document in Internet Explorer, the toolbar is not available if the Web page uses frames.
To see the Word toolbar, the document must be opened in Internet Explorer in a web page designed without frames. From the original page, check to see if there is a non-frame version of the page available to view.
If the document is called by a hyperlink, right-click the link, and then click Open In New Window to force the document to open in a new browser window without frames.
Article ID: 154380 - Last Review: January 10, 2015 - Revision: 3.2