Error Message: The Message Could Not Be Sent...

This article was previously published under Q154602
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When you attempt to send a message to a group in Internet Mail or InternetNews, you may receive the following error message:
The message could not be sent.
An error has occurred.
This problem occurs when a particular contact appears more than once inthe group to which you are attempting to send a message.
To work around this problem, modify the group so that the contact appearsonly once. To do so, follow these steps:

  1. On the File menu in Internet Mail or Internet News, click Address Book.
  2. Click the group that you want to modify in the list of contacts and groups, and then click Properties on the File menu or the toolbar.
  3. Click one of the occurrences of the contact in the Members area, and then click Remove. Repeat this step until the contact appears in the Members area only once.
Note that this behavior does not occur in the updated version 1.0 ofInternet Mail and News for Windows 95 and Windows NT 4.0. Download andinstall the latest version of Internet Mail and News 1.0.
For information about obtaining the updated version 1.0 of Internet Mailand News for Windows 95 and Windows NT 4.0, please see the followingarticle in the Microsoft Knowledge Base:
154457 Availability of Microsoft Internet Mail and News

Article ID: 154602 - Last Review: 11/03/2013 00:22:00 - Revision: 3.0

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