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Compaq Laptops Restart Instead of Powering Down

This article was previously published under Q155373
This article has been archived. It is offered "as is" and will no longer be updated.
Some Compaq computers do not power down after shutdown after youset the registry value

when you are using the Microsoft HAL. This value enables a Shut DownAnd Power Off option on the Shut Down menu, but if you use this option,the computer restarts instead of shutting down.
This feature does not work correctly with the HAL included with WindowsNT 4.0.
To use this feature, you must obtain the HAL that supports this featurefrom the computer's manufacturer.

It comes as part of the power management Softpaq, which you can downloadfrom Compaq's Web site (

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Article ID: 155373 - Last Review: 10/26/2013 12:49:00 - Revision: 2.0

Microsoft Windows NT Server 4.0 Standard Edition, Microsoft Windows NT Workstation 4.0 Developer Edition

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