WD: Errors, Problem Inserting CMYK JPEG Image

This article was previously published under Q158432
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
When you insert a CMYK or a Joint Photographic Experts Group (JPEG)formatted graphic into a Word document, the graphic may be displayed as abox with an X inside it or you may receive one of the following errormessages:

  • Cannot open file.

    - or -
  • This graphics file may be damaged and cannot be converted <filename>.
CAUSE
Microsoft Word version 7.x cannot convert CMYK JPEG graphics.
WORKAROUND
To work around this problem, use either of the following methods:

Method 1:

Use a different JPEG format, such as gray scale or RGB.

Method 2:

Use another graphic format that Word supports, such as Tagged Image FileFormat (TIFF), Encapsulated PostScript (EPS), CGM, BMP, or WMF.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft productslisted above.
8.0 cyan yellow magenta black import importing convert converting windows metafile tagged image file format encapsulated postscript post script bitmap computer graphics jpg joint photographic experts group red-green-blue
Properties

Article ID: 158432 - Last Review: 10/04/2013 16:42:09 - Revision: 1.1

Microsoft Word 95 Standard Edition, Microsoft Word 95a

  • kbnosurvey kbarchive kbbug kbgraphic kbpending KB158432
Feedback