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"Stop: 0x0000001E" Error Message During Setup

This article was previously published under Q161703
For a Microsoft Windows XP version of this article, see 314451.
Windows generates a bug check code on a blue screen when a problem isencountered. These codes can assist you in troubleshooting the problem.
The STOP 0x1E code is a common bug check code. The exception addressusually pinpoints the driver or function that caused the problem. Youshould note this address as well as the link date of the driver or imagethat contains this address to assist Microsoft Support Engineers if itbecomes necessary to contact Microsoft.


STOP: 0x0000001E (0x80000003, 0xBFC0304, 0x0000000, 0x0000001)[bug check code] ([1st],      [2nd],     [3rd],     [4th])				

Parameter definitions:
1st = The exception code that was not handled
2nd = The address at which the exception occurred
3rd = Parameter 0 of the exception
4th = Parameter 1 of the exception
On non-Intel-based computers, if the address of the exception is0xBFC0304, the bug code is the result of a cache-parity error on theCPU. If the problem occurs frequently, contact the hardware'smanufacturer.

Possible Cause and Workaround

The STOP 1E message may occur after the first reboot during Windows Setup, or after Setup is finished. Three possible causes of the problemare:
  1. Lack of disk space for installation.
  2. Third-party video drivers (and the Windows Win32k.sys driver).
  3. System BIOS incompatibilities.
To resolve this issue, use the appropriate method below:
  1. Reinstall on another hard disk when disk space is low.
  2. Remove the third-party video driver.
  3. Upgrade the system BIOS.
This problem should not occur very often. If it occurs repeatedly, makesure a debugger is connected and the computer is booted with the /debugswitch. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
148954 How To Set Up A Remote Debug Session Using A Modem

Article ID: 161703 - Last Review: 02/27/2007 20:48:27 - Revision: 2.3

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows NT Advanced Server 3.1
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Workstation 3.1
  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • kbfaq kbhardware kbsetup KB161703