This article was previously published under Q162438
This article has been archived. It is offered "as is" and will no longer be updated.
When you try to access files on a Windows NT 4.0-based computer from aWindows 95 client computer, the Windows NT computer may stop responding(hang) while displaying the following error message on a blue screen:
This behavior can occur if Dr. Solomon's WinGuard for Windows NT version7.65 is running as a service on the Windows NT-based computer.
According to the manufacturer, Dr. Solomon's Software Ltd., version 7.66of Dr. Solomon's WinGuard for Windows NT corrects this problem. ContactDr. Software Ltd. at email@example.com for information about obtainingthe updated version of Dr. Solomon's WinGuard for Windows NT.
To temporarily work around this issue, disable the WinGuard service usingthe following steps:
In Control Panel, double-click Services.
Click Guard, and then click Stop.
Click Startup, and then click Disabled for the Startup setting.
The third-party product discussed in this article is manufactured by avendor independent of Microsoft; we make no warranty, implied or other-wise, regarding this product's performance or reliability.