ACC97: Setup Program Prompts for Microsoft Office/Access 97 CD

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Novice: Requires knowledge of the user interface on single-user computers.

Symptoms
When you run the Microsoft Office 97 Professional Edition or theMicrosoft Access 97 Setup program from the Add/Remove Programs icon inControl Panel, you are prompted with one of the following messages.

In Microsoft Office 97 Professional Edition
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   Please insert your Microsoft Office 97 Pro CD1.				

In Microsoft Access 97
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   Please insert your Microsoft Access 97 CD1.				

This behavior occurs even if your compact disc is in the CD-ROM drive.
Resolution
Click OK when prompted to place the Microsoft Office 97 ProfessionalEdition or the Microsoft Access 97 compact disc in the CD-ROM drive.The Setup program will start to read from the CD-ROM drive.
More information

Steps to Reproduce Behavior


  1. Insert the Microsoft Office 97 Professional Edition or Microsoft Access 97 compact disc into your CD-ROM drive and do the following.

    In Microsoft Windows 95 or later, and Microsoft Windows NT 4.0:

    1. Click Start, point to Settings, and then click Control Panel.
    2. In Control Panel, double-click Add/Remove Programs.
    3. In the Add/Remove Programs Properties dialog box, click Microsoft Access 97 or Microsoft Office 97, Professional Edition and then click Add/Remove.

      Note that you are prompted to insert the compact disc into the CD-ROM drive.
    In Microsoft Windows NT 3.51:

    1. Open the program group for Microsoft Access or Microsoft Office.
    2. Double-click the Setup icon. Note that you are prompted to insert the compact disc into the CD-ROM drive.
References
For more information about using the Setup program, search the Help Indexfor "Setup, adding/removing Microsoft Access components," or ask theMicrosoft Access 97 Office Assistant.
Properties

Article ID: 162666 - Last Review: 01/06/2015 01:53:16 - Revision: 4.0

  • Microsoft Access 97 Standard Edition
  • kbnosurvey kbarchive kbprb kbsetup KB162666
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