Cannot Remove Microsoft Plus! After Installing Internet Explorer

This article was previously published under Q165623
This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
When you attempt to uninstall Microsoft Plus!, you may receive thefollowing error message:
Custom Action Error
The system cannot find the file specified.
You then receive the following message:
Microsoft Plus! for Windows 95 Setup
Microsoft Plus! for Windows 95 Setup was not completed successfully.
As a result, no Microsoft Plus! components are uninstalled.
Cause
When you use the Remove All option, Microsoft Plus! attempts to uninstallthe Internet Jumpstart Kit, but the Internet Jumpstart Kit has alreadybeen replaced by the Internet Connection Wizard (ICW).
Resolution
To remove Microsoft Plus!, select the Add/Remove option instead of theRemove All option in Microsoft Plus! Setup and then remove all componentsexcept the Internet Jumpstart Kit.
Status
Microsoft has confirmed this to be a problem in Microsoft Plus! forWindows 95 version 1.0. Microsoft is researching this problem and willpost new information here in the Microsoft Knowledge Base as it becomesavailable.
More information
The ICW is included and installed with versions of Internet Explorerafter version 2.0.
3.00 ie3 ie30 ie301 ie302 4.00
Properties

Article ID: 165623 - Last Review: 10/26/2013 11:28:00 - Revision: 4.0

  • Microsoft Plus! 95 Standard Edition
  • kbnosurvey kbarchive kberrmsg kbsetup KB165623
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