Uninstalling Word Viewer 97 does not restore WordPad associations

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Symptoms
If you install Microsoft Word Viewer 97 and then remove it, after you remove it, files that end in .doc will not be re-associated with Microsoft Windows WordPad.
Cause
When you remove Word Viewer, the registry key that associates .doc files with a program is removed isntead of re-associated with Windows WordPad.
Resolution
This problem is fixed in the Microsoft Office Word Viewer 2003.

For additional information on how to obtain the latest version of the Microsoft Word Viewer, click the following article number to view the article in the Microsoft Knowledge Base:
891090How to obtain the latest Microsoft Word Viewer
Workaround
To work around this problem, follow these steps:
  1. Start WordPad.

    This will re-create the registry entry and re-associate .doc files with WordPad.
  2. Double-click a file that has a .doc extension.

    The Open With dialog box will be displayed.
  3. Click WordPad as the application to open .doc files and enable the "Always use this program to open this type of file" check box.
The correct registry entry will be written and WordPad will be used to open all files with the .doc extension.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Microsoft Office Word Viewer 2003.
More information
You can use the Microsoft Word 97-2000 Viewer to view documents created in Microsoft Word 97, in Microsoft Word 2000, in Microsoft Word 2002 and in Microsoft Office Word 2003.
WD97 WD2000 WD2002 WD2003
Properties

Article ID: 165910 - Last Review: 01/10/2015 11:09:42 - Revision: 3.0

  • Microsoft Word 97 Viewer
  • Microsoft Word 2002
  • Microsoft Word 2000
  • Microsoft Word 97 Standard Edition
  • kbnosurvey kbarchive kbprb kbsetup KB165910
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