Article ID: 166064 - View products that this article applies to.
This article was previously published under Q166064
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In Microsoft Word Viewer 97-2000, if you try to open a document from the Open dialog box (on the File menu, click Open) by typing a UNC (Universal Naming Convention) path to a directory, you may receive an Invalid Page Fault.
This problem occurs when you are working on a Windows NT network share and all the following conditions are true:
This problem is fixed in the Microsoft Office Word Viewer 2003.
For additional information on how to obtain the latest version of the Microsoft Word Viewer, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/891090/ )How to obtain the latest Microsoft Word Viewer
To work around this problem, use one of the following methods.
Method 1: Map the Network DriveMap a drive to the server and share that contains the document, and then open the document by6 using the drive letter (instead of the UNC path).
Method 2: Copy and Paste to Network Drive
Method 3: Copy and Paste to Local Drive
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
This problem was first corrected in Microsoft Office Word Viewer 2003.
You can use the Microsoft Word 97-2000 Viewer to view documents that were created in Microsoft Word 97, in Microsoft Word 2000, in Microsoft Word 2002, and in Microsoft Office Word 2003.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/165908/ )Description of the Microsoft Word Viewer 97-2000
Article ID: 166064 - Last Review: January 9, 2015 - Revision: 2.2