This article was previously published under Q166065
This article has been archived. It is offered "as is" and will no longer be updated.
In Microsoft Word Viewer 97-2000, the Paste command may be unavailable if you try to paste a file to the Desktop folder directly from the Open dialog box (to display this dialog box, click Open on the File menu).
This problem occurs if you right-click the file in the Open dialog box, click the Cut or the Copy command, and then try to paste the file to the Desktop folder.
This problem is fixed in the Microsoft Office Word Viewer 2003.
For additional information on how to obtain the latest version of the Microsoft Word Viewer, click the following article number to view the article in the Microsoft Knowledge Base:
891090How to obtain the latest Microsoft Word Viewer
Use one of the following methods to work around this problem:
After you cut or copy the file, switch to the Windows desktop (outside of Word Viewer) and paste the file.
After you cut or copy the file, go to the Desktop folder by double-clicking the Windows folder, and then double-clicking the Desktop folder. Then paste the file.
Perform the cut or the copy, and then paste the file from another program such as Microsoft Windows Explorer or My Computer.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article. This problem was first corrected in Microsoft Office Word Viewer 2003.
You can use the Microsoft Word 97-2000 Viewer to view documents that were created in Microsoft Word 97, in Microsoft Word 2000, in Microsoft Word 2002, and in Microsoft Office Word 2003.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
165908 Description of the Microsoft Word Viewer 97-2000