Windows NT May Crash When Dismounting NTFS Volume

This article was previously published under Q166175
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
A system running Windows NT 4.0 may crash with the following stop message:
STOP 0x0000001E (0xC0000005, 0x801113B7, 0x00000000, 0x00000040)
KMODE_EXCEPTION_NOT_HANDLED
This will occur during a dismount of an NTFS volume.

NOTE: The second parameter (0x801113B7) may vary.
CAUSE
This is caused by a reference to the NTFS log file being held by thememory manager after NTFS has de-referenced it.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0.

A supported fix is now available, but has not been fully regression testedand should be applied only to systems experiencing this specific problem.Unless you are severely impacted by this specific problem, Microsoftrecommends that you wait for the next Service Pack that contains this fix.Contact Microsoft Technical Support for more information.
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Properties

Article ID: 166175 - Last Review: 10/06/2013 23:26:22 - Revision: 1.2

  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 4.0 Standard Edition
  • kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix KB166175
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