You are currently offline, waiting for your internet to reconnect

Missing Internet Explorer Shortcut Icon

Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
If you install Internet Explorer 4.0 in a folder whose name is longer than78 characters, the Internet Explorer icon is missing from the Start menu.If you are using Shell Integration, the shortcut is also missing from theQuick Launch toolbar.
The GRPCONV module (a component of Internet Explorer), which is responsiblefor creating the shortcuts, is limited to processing individual foldernames of 80 characters or less.
To work around this issue, use one of the following methods:
  • Remove the extra folders and manually create the shortcuts. To add Internet Explorer to the Quick Launch toolbar, drag an Internet Explorer shortcut to the toolbar.
  • Install Internet explorer in a folder whose path is fewer than 78 characters long.
More information
The GRPCONV module accesses folders of 80 characters or less (includingthe drive letter delimiter and the folder delimiter). If the folder nameis too long, a truncated folder that contains the first 78 characters ofthe long file name is created in the same installation path. Any shortcutspoint to this truncated folder, resulting in invalid shortcuts.

Article ID: 166440 - Last Review: 06/22/2014 18:17:00 - Revision: 5.0

  • kbsetup kbui KB166440