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WD97: "Bookmark Not Defined!" Error with Converted Hyperlink

This article was previously published under Q166867
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
If you create a document in Word 97 containing a hyperlink (for example:, save it in Rich Text Format (RTF) or inWord 6.0/95 format, and then open the saved document in Word 6.0 or Word7.0 (95), the hyperlink field may result in the following error message:
Error! Bookmark not defined
When an earlier version of Word opens a document containing a hyperlinkfield, it assumes that the field is a bookmark name (because hyperlinkfields did not exist in earlier versions of Word). Internally, theearlier version of Word adds the REF keyword to what it thinks is abookmark name.

Therefore, when Word sees the following hyperlink field:
Word sees the hyperlink field as a reference (REF) field and may convertthe hyperlink field to the following:
Because the document does not contain a bookmark called "HYPERLINK", the "Error! Bookmark not defined" error messageappears.

For more information about how Word references a bookmark, click Contentsand Index on the Help menu, click the Index tab in Microsoft Word Help,type the following text
and then double-click the selected text to go to the "Field codes:Bookmark and Ref fields" topic. If you are unable to find the informationyou need, ask the Office Assistant.
Use one of the following methods to resolve this problem:

Method 1: Upgrade Word 97 for Windows to SR-1 (PREFERRED)

To correct the "Error! Bookmark not defined" problem when the documentcontaining a hyperlink field is opened in an earlier version of MicrosoftWord, install Microsoft Word 97 Service Release 1 (SR-1).

Please note the following points:

  • If you save your document containing a hyperlink in Microsoft Word 97 SR-1, when you save in Word 6.0/95 (binary) format, the hyperlink field is converted to formatted text.

    For example: When you save as Word 6.0/95, the hyperlink is removed and the result of the hyperlink is retained as text with the hyperlink formatting (such as blue text color).


  • If you save your Word document containing a hyperlink in Microsoft Word 97 SR-1 as "Word 97 & 6.0/95 - RTF", the hyperlink field is retained only when you reopen the document in Word 97 SR-1.

    If you open your Word 97 document containing a hyperlink in an earlier version of Word, the hyperlink is removed, and the result of the hyperlink is retained as text with the hyperlink formatting (such as blue text color).
Method 2: Update the Word 97 Converter in Word 6.0 or Word 7.0 (95)

In your earlier version of Microsoft Word for Windows (6.0 or 7.0/95),update the Word 97 converter to the latest version. If you downloaded andinstalled the Word 97 converter prior to June 4, 1998, the problemdescribed in the SYMPTOMS section of this article may occur.

For additional information about how to obtain the Word 97 converter,please see the following article in the Microsoft Knowledge Base:

162214 How to Obtain the Word 97-2000 Import Converter



To work around this problem, use any of the following methods.

Method 1: Unlink the Fields in Word 97 Before You Save the File

You can use the following macro to unlink the hyperlink fields beforesaving the document in the earlier Word document format. Unlinking thehyperlink field converts it to text, and it appears normally in theearlier version of Word.

NOTE: Unlinking the hyperlink field means that you can no longer click it

to jump to a location in Word 97.

For more information about converting the text back to a hyperlink, see the"More Information" section of this article.

To use this workaround, follow these steps:

  1. Open the document in Word 97.
  2. Run the following macro:
       Sub RemoveHyperlinks()      Dim oFields As Fields      Dim oField As Field      Set oFields = ActiveDocument.Fields      For Each oField In oFields         If oField.Type = wdFieldHyperlink Then oField.Unlink      Next   End Sub						
  3. Save the document in the desired format (Word 6.0/95 or RTF).

Method 2: Unlink the Fields in the Earlier Version of Word

Use this method if the document has just been opened in the earlier versionof Word and if no changes have been made to it. If you have many hyperlink

fields or if you want to automate the process, use "Method 3" described

later in this document.

  1. Open the document in the earlier version of Word.
  2. Press CTRL+Z on the keyboard to undo the update of the fields. (This occurs if the document is opened in page layout view.)
  3. Click a hyperlink field. By default, the field appears as blue underlined text or as "Error! Bookmark not defined".
  4. Press CTRL+SHIFT+F9 to unlink the field and convert it to text.
  5. Repeat steps 3-4 for the other hyperlink fields.
  6. Save the document.

Method 3: Run a WordBasic Macro to Unlink the Fields

Use this method if the document contains many hyperlink fields that havebeen saved as Word 6.0/95 or RTF, in an earlier version of Word. Thismethod also works well if you want to automate the unlinking of the fields.To do this, use the following steps:

  1. Open the document in the earlier version of Word.
  2. Run the following macro.
       Sub MAIN   'This macro turns on field codes to reveal the hyperlink fields so that   'only the hyperlink fields are unlinked. It then converts the field to a   'quote field to make the parsing of the contents of the field easier.   'The quote field is then updated and unlinked, leaving the text of the   'hyperlink.   '   ' Go to start of document.   StartOfDocument   ' Turn on field codes.   ViewFieldCodes 1   ' Find each hyperlink field in the document.   EditFind .Find = "^d HYPERLINK", .Direction = 0, .MatchCase = 0,   .WholeWord   = 0, .PatternMatch = 0, .SoundsLike = 0, .Format = 0, .Wrap = 0   ' loop throught the document.   While EditFindFound()   ' If this is a Hyperlink field.   CharLeft 1   'convert it to a quote field   EditReplace .Find = "HYPERLINK", .Replace = "quote", .Direction = 0,   .MatchCase = 0, .WholeWord = 0, .PatternMatch = 0, .SoundsLike = 0,   .ReplaceOne, .Format = 0, .Wrap = 0   UpdateFields   UnlinkFields   ' Find the next field.   CharLeft 1   EditFind .Find = "^d HYPERLINK", .Direction = 0, .MatchCase = 0,   .WholeWord   = 0, .PatternMatch = 0, .SoundsLike = 0, .Format = 0, .Wrap = 0   Wend   'Turn off field codes   ViewFieldCodes 0   End Sub						
  3. Save the document.
Microsoft has confirmed this to be a problem in Microsoft Word 97 forWindows. This problem was corrected in Microsoft Word 97 SR-1.

For additional information about SR-1, please see the following article inthe Microsoft Knowledge Base:

172475 OFF97: How to Obtain and Install MS Office 97 SR-1
If you are using Word 97 and you receive a document from an earlier versionof Word containing UNC or URL paths, you can use the Word 97 autoformattingfeature to convert them to hyperlinks by following these steps:

  1. Open the document in Word 97.
  2. On the Format menu, click AutoFormat.
  3. Click the Options button.
  4. Click the AutoFormat tab (not the "AutoFormat as you type" tab).
  5. Clear all the check boxes except "Internet and network paths with hyperlinks" (that is, leave the "Internet and network paths with hyperlinks" check box selected).
  6. Click OK to dismiss the dialog boxes.
The AutoFormat feature converts the paths to hyperlinks.
SR1 release1 8.0 8.00

Article ID: 166867 - Last Review: 01/19/2007 23:07:50 - Revision: 1.1

  • Microsoft Word 97 Standard Edition
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