Password protection lost when saving as earlier versions

This article was previously published under Q168098
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SYMPTOMS
When you try to open a password protected file in Word, one or more ofthe following error messages may be displayed:

  • Cannot convert password protected documents
  • Word cannot open the document.
CAUSE
Access to a file is restricted when the document has been saved with anytype of password protection. All of the converters in Microsoft Word willnot convert password protected files.
WORKAROUND
Open and re-save the document without password protection in the originalprogram before you open the document in Word.
MORE INFORMATION
You cannot convert a password-protected file created in another wordprocessor (such as Word Perfect, AmiPro, or Enable) from any versionof Word.

NOTE: The password protection feature in Word requires you to type a case-sensitive password before you can open a document. Word converters do notprompt you for the password, and will not allow you to convert a passwordprotected document.
REFERENCES
For additional information, please see the following articles in theMicrosoft Knowledge Base:
193545 WD: Password Protection Lost When Saving as Earlier Versions

121000 Enable Word Processing Converter Capabilities and Limitations

141012 Find Fast Does Not Index Password Protected Files
conversion converting stripped
Properties

Article ID: 168098 - Last Review: 01/11/2015 16:56:13 - Revision: 7.1

Microsoft Word 97 Standard Edition

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