This article was previously published under Q168098
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When you try to open a password protected file in Word, one or more ofthe following error messages may be displayed:
Cannot convert password protected documents
Word cannot open the document.
Access to a file is restricted when the document has been saved with anytype of password protection. All of the converters in Microsoft Word willnot convert password protected files.
Open and re-save the document without password protection in the originalprogram before you open the document in Word.
You cannot convert a password-protected file created in another wordprocessor (such as Word Perfect, AmiPro, or Enable) from any versionof Word.
NOTE: The password protection feature in Word requires you to type a case-sensitive password before you can open a document. Word converters do notprompt you for the password, and will not allow you to convert a passwordprotected document.
For additional information, please see the following articles in theMicrosoft Knowledge Base:
193545 WD: Password Protection Lost When Saving as Earlier Versions
121000 Enable Word Processing Converter Capabilities and Limitations
141012 Find Fast Does Not Index Password Protected Files