Article ID: 168557 - View products that this article applies to.
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There is a difference between non-delivery-reports (NDRs) on messages to Internet users with an incorrect domain name and NDRs on messages to Internet users with a correct domain name, but incorrect user name.
The NDR on a message with an incorrect domain name looks like the following:
This is a common error; it is most likely due to a sender's addressing error. You receive this message back from the System Administrator when you have sent e-mail to a domain name (for example, JUNK.TEST.CA) that does not exist on the Internet. The Internet has "Global" Domain Name Servers that resolve Domain Names to systems. If this domain name is not found, it cannot be routed any further.
Your message did not reach some or all of the intended recipients. Subject:hello there Sent: 3/27/97 11:18 AM The following recipient(s) could not be reached: 'TEST@JUNK.TEST.CA' on 3/27/97 11:18 AM The recipient name is not recognized MSEXCH:IMC:SERVER:SITE:ORG 3902 Host Unknown
An NDR from an Exchange 5.5 server on a message with the correct domain name but the incorrect user name looks like the following:
This error is a "Recipient Not Found" error. The mail got to the other system, but the username (Hello, in this example) did not exist. This error is again most likely due to a sender's addressing error. Check the address again, and resend.
Your message did not reach some or all of the intended recipients. To: 'email@example.com' Subject: test Sent: 3/27/97 11:21:30 AM The following recipient(s) could not be reached: firstname.lastname@example.org on 3/27/97 11:21:30 AM Recipient Not Found MSEXCH:IMC:REMOTESERVER:REMOTESITE:REMOTEORG
Article ID: 168557 - Last Review: January 6, 2015 - Revision: 3.3