OL97: Fax Uses Incorrect Country Code With Windows NT
This article was previously published under Q168588
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In Microsoft Outlook 97 if you set your dialing location to a country otherthan the United States and then send a fax to a ten-digit telephone number,such as (406) 222-2222, the country code incorrectly resolves to a numberother than +1.
This problem occurs due to a Telephony Application Programming Interface(TAPI) problem with Windows NT, version 4.0.
You can work around this problem by explicitly typing the country code inthe fax number field. For example, to send a fax to (406) 222-2222 in theUnited States, type +1(406) 222-2222 in the fax field.
Your profile must include a Fax service in order for fax numbers to appearin your Address Book. For Outlook Contacts use these steps to force thecorrect country code:
- Start Oulook and open your Contacts folder.
- On the Contacts menu, click New Contact.
- In the Full Name box, type the contact's name. In the Business Fax box, type +1 (the country code for the United States) followed by the area code and remaining seven digits of the fax telephone number, as in the following example:+1(406) 222-2222
- On the Toolbar, click Save and Close.
- On the Tools menu, click Address Book.
- In the Show names from list, select Contacts, then select the name of the contact created in step 4. The address appears as:ContactName@+1 (406) 222-2222.
Article ID: 168588 - Last Review: 02/24/2014 08:28:33 - Revision: 1.1
Microsoft Outlook 97 Standard Edition, Microsoft Windows NT 4.0
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