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OL97: How to Manage Multiple Exchange Mailbox Accounts

This article was previously published under Q170678
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
SUMMARY
Some users have multiple e-mail accounts on the same Microsoft ExchangeServer. Although you can only have one service in your Microsoft ExchangeServer profile, it is possible to access all of your accounts in MicrosoftOutlook without having to log on separately to each account.

This article describes how to set up Outlook to access two MicrosoftExchange mailboxes from one profile.
MORE INFORMATION
Given two accounts on a Microsoft Exchange Server (A and B), follow thesesteps to be able to log on to account A, and have access to the mailbox foraccount B:
  1. Start Outlook with a profile configured for the Microsoft Exchange Server mailbox for account B. You may need to log on to the network as the user of account B for proper validation.
  2. On the Tools menu, click Options.
  3. On the Delegates tab, click Add.
  4. Type or select the name of the user of account A, click Add, and then click OK.
  5. In the Delegate Permissions dialog box, click to select "Editor (can read, create, and modify items)" in all lists.
  6. Click OK twice.
  7. If the Folder List is not visible, on the View menu, click Folder List.
  8. Right-click the Mailbox - <user name> icon, and then click "Properties for 'Mailbox - <user name>'" on the shortcut menu.
  9. On the Permissions tab, click Add.
  10. Type or select the name of the user of account A, click Add, and then click OK.
  11. In the Name box, click the newly added entry for account A.
  12. In the Roles list, select Owner, and then click OK
  13. Repeat steps 8 through 12 for all of the other folders within the Mailbox.
  14. On the File menu, click "Exit and Log Off."
  15. Restart Windows and log on as the user of account A.
  16. Start Outlook with a profile configured for the Microsoft Exchange Server mailbox for account A.
  17. On the Tools menu, click Services.
  18. Click to select Microsoft Exchange Server, and then click Properties.
  19. On the Advanced tab, click Add.
  20. Enter the name of the user of account B, and then click OK three times.
The mailbox for account B is displayed in your Folder List.

User A can send messages and meeting requests on behalf of user B byentering the name of user B in the From Field. These messages contain thenames of both user A and user B.
Properties

Article ID: 170678 - Last Review: 01/20/2007 02:13:33 - Revision: 1.2

  • Microsoft Outlook 97 Standard Edition
  • kbhowto kbusage KB170678
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