Article ID: 170940 - View products that this article applies to.
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The first time you collapse and expand a password-protected sub-document within a Microsoft Word 97 master document, you are not prompted for a password. After the first time, you are prompted for the password.
To correct this problem, install Microsoft Word 97 for Windows, Service Release 1 (SR-1).
After you have inserted a password-protected sub-document in a master document, before you collapse and expand the sub-documents, save and close the master document. When you open (expand) the sub-documents, Word correctly prompts you for the password.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Word 97 for Windows Service Release 1 (SR-1).
To save a Microsoft Word 97 document with a Password To Modify security, do the following:
Article ID: 170940 - Last Review: October 7, 2013 - Revision: 1.1