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Error 629: The Port Was Disconnected by the Remote Machine

This article was previously published under Q170977
SYMPTOMS
When you dial in to a computer running both Windows NT Server and Routingand Remote Access Service, you may encounter the following error messageon your Windows NT RAS client:
Disconnected.
Error 629: The port was disconnected by the remote machine.
From your Windows 95 Dial-Up Networking client, you may receive thefollowing error:
Dial-Up Networking could not complete the connection to the server.
Check your configuration and try the connection again.
CAUSE
The Routing and Remote Access Service has not been configured to receivecalls as a RAS server.
RESOLUTION
To enable your Routing and Remote Access server to receive RAS callsfollow these steps:
  1. From the Control Panel, double-click Network.
  2. Click Services, click Routing and Remote Access, and click Properties.
  3. Click the port or ports that you want to enable to receive calls, click Configure, and select Receive calls as a RAS server.
  4. Click OK and restart the computer when prompted.
MORE INFORMATION
The Routing and Remote Access service is capable of being set to eitheranswer calls as a normal RAS server or answer demand-dial router calls.

NOTE: This error message can also occur if you install Windows NT 4.0 Service pack 3 or 4 and then install RAS, but do not reapply the Service Pack update.
prodnt rras
Properties

Article ID: 170977 - Last Review: 10/31/2006 18:59:17 - Revision: 1.1

  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 4.0 Standard Edition
  • kberrmsg kbnetwork kbprb KB170977
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