This article was previously published under Q171163
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 Differences Between Outlook and Outlook Express
This article describes how to configure Microsoft Outlook Express 6.0 to add a new Internet e-mail account. You must obtain information from your Internet service provider (ISP) to complete the steps in this article.
Information that you must obtain from your ISP before you configure Outlook Express 6.0
E-mail address. An example of an e-mail address is "email@example.com."
Username. For example, if your e-mail address is firstname.lastname@example.org, your username is "someone."
Incoming mail server name. An example of an incoming mail server is "pop.microsoft.com."
Incoming mail server type. Is the incoming mail server type a POP3 server?
Outgoing mail server name.An example of an outgoing mail server is "smtp.microsoft.com."
Does your account require that you use secure password authentication?
Does the ISP use any non-standard e-mail ports?
Note Microsoft Network (MSN) Hotmail no longer lets you use Outlook Express to access free e-mail accounts. If you want to use Outlook Express to access your MSN Hotmail account, you must have a Hotmail Plus account.
Guided Help to add and to configure a new Internet e-mail account in Outlook Express
Guided Help is available to add and to configure a new Internet e-mail account in Outlook Express 6. Guided Help can guide you through the steps, or Guided Help can automatically perform the steps for you.
The actions that this Guided Help performs can be undone after Guided Help is finished. To undo the actions that this Guided Help performs, manually remove the Outlook Express account that you used Guided Help to create. For more information about Guided Help, click the following article number to view the article in the Microsoft Knowledge Base:
915092 Description of Guided Help for Microsoft Knowledge Base articles
Requirements to install and to use this Guided Help
To install and to use this Guided Help, you must be running an English version of one of the following operating systems:
Windows XP Home Edition
Windows XP Professional
Windows XP Media Center Edition
Windows XP Tablet PC Edition
You must first download Guided Help. To do this, click the following link: