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How to Eliminate a Process That Is Not Responding Without Restarting the Computer

This article was previously published under Q171773
If a program or process is not responding (hangs) while waiting for user input,and cannot accept input or be terminated, usually the only way to terminatethe process is to restart the computer.
If you cannot restart the computer to terminate the process that is not responding, use theKill.exe program from the Windows Resource Kit to terminate the processfor the program that is not responding. When you use Kill.exe, you do not have to restart the computer.

Use the process button of Task Manager in Windows to identify theprocess ID (PID) of the program that is not responding. In Windows NT 3.51, usePviewer.exe or Tlist.exe to identify the process ID.If the process was started with AT Scheduler, use AT to schedule thekill command and terminate the process that is not responding.

For example:
AT 10:30:40 C:<resource kit root>\kill -f 175
NOTE: In many cases the process name will work if it is unique. This willterminate the program with Process ID of 175.
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
138340 Trouble Quitting Program Started with AT.EXE Scheduler
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Article ID: 171773 - Last Review: 02/23/2007 19:46:18 - Revision: 2.2

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows NT Workstation 3.5
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0 Standard Edition
  • kbenv kberrmsg kbprb KB171773
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