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GW: Greetings Workshop Support Options

This article was previously published under Q172163
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
SUMMARY
This article summarizes some technical support options available forGreetings Workshop users. To review Microsoft's entire line of supportoptions please visit the Microsoft web site at:The support options discussed in this articleinclude:

  • Information for our Frequently Asked Questions
  • Information for our Support Highlights page
  • Information on the Microsoft Knowledge Base
  • Submitting questions via Microsoft Web Response
  • Locating information for telephone support
MORE INFORMATION
To access many of these resources you will need Internet access to theWorld Wide Web.

Frequently Asked Questions

The Greetings Workshop Frequently Asked Questions has answers to the mostcommon technical questions customers have been asking about our product.The answer to your question may be listed at this site.

The Greetings Workshop Frequently Asked Questions page on the Internet islocated at:

Support Highlights for Greetings Workshop

The Support Highlights for Greetings Workshop page is a quick view atsome of the most requested discussion topics.

The Support Highlights for Greetings Workshop page on the Internet islocated at:

Microsoft Knowledge Base

The Microsoft Knowledge Base is the same database that Microsoft SupportEngineers use to provide you with answers over the phone or via WebResponse. The database contains more than 50,000 detailed articles withtechnical Information about Microsoft products.

The Microsoft Knowledge Base support page on the Internet is located at:

Microsoft Web Response

Greetings Workshop technical questions can be submitted to the MicrosoftWeb Response team at no-charge.

The Microsoft Web Response support page on the Internet is located at:NOTE: The Microsoft Web Response team is committed to begin working withyou on your Web Response issue within one business day. However, inherentdelays with the World Wide Web beyond our control could prevent animmediate response, so mission critical issues should be submittedby phone.

Phone

Phone numbers to contact Microsoft Technical Support via telephone willbe listed in these two locations.

The Greetings Workshop online help

  1. Start Greetings Workshop and sign in.
  2. At the bottom of the Greetings Workshop desktop, click on Help.
  3. Click on Microsoft Technical Support.

The Greetings Workshop CD insert

Remove the CD booklet from the CD case and review its contents.
Info electronic on-line mts greetingsw
Properties

Article ID: 172163 - Last Review: 09/20/2007 19:04:32 - Revision: 2.4

Microsoft Greetings Workshop 2.0 Standard Edition, Microsoft Greetings Workshop 97 Standard Edition, Microsoft Greetings Workshop 1.0 Standard Edition, Microsoft Greetings Workshop 2.0 Standard Edition, Microsoft Greetings Workshop 2.0 Deluxe Edition, Microsoft Greetings Workshop 1.0 Deluxe Edition, Microsoft Greetings Workshop 1.0 Standard Edition

  • KB172163
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