The Microsoft Knowledge Base is the same database that Microsoft SupportEngineers use to provide you with answers over the phone or via WebResponse. The database contains more than 50,000 detailed articles withtechnical Information about Microsoft products.
The Microsoft Knowledge Base support page on the Internet is located at:
NOTE: The Microsoft Web Response team is committed to begin working withyou on your Web Response issue within one business day. However, inherentdelays with the World Wide Web beyond our control could prevent animmediate response, so mission critical issues should be submittedby phone.
Phone numbers to contact Microsoft Technical Support via telephone willbe listed in these two locations.
The Greetings Workshop online help
Start Greetings Workshop and sign in.
At the bottom of the Greetings Workshop desktop, click on Help.
Click on Microsoft Technical Support.
The Greetings Workshop CD insert
Remove the CD booklet from the CD case and review its contents.
Microsoft Greetings Workshop 2.0 Standard Edition, Microsoft Greetings Workshop 97 Standard Edition, Microsoft Greetings Workshop 1.0 Standard Edition, Microsoft Greetings Workshop 2.0 Standard Edition, Microsoft Greetings Workshop 2.0 Deluxe Edition, Microsoft Greetings Workshop 1.0 Deluxe Edition, Microsoft Greetings Workshop 1.0 Standard Edition