Article ID: 172475 - View products that this article applies to.
This article was previously published under Q172475
Microsoft Office 97 SR-1 includes a number of updates for each program in Microsoft Office 97. This article contains information about how to obtain and install Office 97 SR-1.
To obtain the patch, visit the following Microsoft World Wide Web site:
http://www.microsoft.com/downloads/details.aspx?familyid=3D702F0B-4DA8-4FB2-80E4-CCFB8D3C1D0B&;ampdisplaylang=enNote After you install SR-1, you can also install the Microsoft Office 97 SR-2 Patch, which contains additional fixes. The SR-2 Patch requires that you first install SR-1. For more information about Microsoft Office 97 Service Release 2 (SR-2), please click the article number below to view the article in the Microsoft Knowledge Base:
151261Important Microsoft Office 97 Service Release CD-ROMs and replacement CD-ROMs are no longer available from Microsoft. For additional information about how to obtain the Microsoft Office 97 Service Release 1 (SR-1) and Microsoft Office 97 Service Release 2 (SR-2), click the article number below to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/151261/EN-US/ )OFF97: How to Obtain and Install Office 97 SR-2
(https://support.microsoft.com/kb/192874/EN-US/ )OFF97: An Overview of Microsoft Office 97 Service Release 2 (SR-2)
Important Note to OEM CustomersIf you have an original equipment manufacturer (OEM) copy of Microsoft Office 97, you cannot order disks from the Microsoft Order Desk or from the Microsoft Web site. However, you can download the patch from the Microsoft Web site or contact your OEM to see if they have Microsoft Office 97 SR-1.
To determine if you have an OEM copy of Microsoft Office 97, start any of the programs included in Microsoft Office 97 and click About on the Help menu in the program. If the Product ID (PID) includes the letters "OEM," you cannot order Microsoft Office 97 SR-1 floppy disks or compact discs from Microsoft.
Items shown below that are NOT available to customers with OEM copies of Microsoft Office 97 are marked with an asterisk in parentheses (*).
Limitations of Updating Office 97 with the PatchYou can use the downloadable patch to update configurations installed from the following sources:
For additional information problems that you may experience when you install SR-1, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/173990/ )OFF97: Troubleshooting the Microsoft Office 97 SR-1 Patch
Article ID: 172475 - Last Review: January 9, 2007 - Revision: 1.4
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.