Article ID: 173551 - View products that this article applies to.
This article was previously published under Q173551
When you attempt to open a file, you receive the following error message:
This error may occur when accessing files that were directly saved on removable media.
Sorry, the file cannot be opened because part of the file is missing.
This error may result from any of the following conditions:
In most cases, this error message indicates that the file you are attempting to open is damaged and you will not be able to recover the file. However, in some cases you may be able to recover the file using one of the following methods.
Method 1: Open the File on a Different ComputerAttempt to open the file on another computer that is running the same version of PowerPoint. Or, if you have a Macintosh computer on which you installed PowerPoint version 4.0, attempt to open the file on that computer. You must have the PowerPoint 95 converter for PowerPoint 4.0 for the Macintosh. Currently there is no converter available for PowerPoint 97 files.
Method 2: Run ScanDiskRun ScanDisk to determine if the file has become cross-linked with other files or folders and repair any errors.
Method 3: Open the File Using a Different MethodOpen the file using one of the following methods:
Keep the following in mind when you work with files that are stored on removable media:
Article ID: 173551 - Last Review: August 17, 2005 - Revision: 1.1
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.