You are currently offline, waiting for your internet to reconnect

XWEB: Outlook Web Access Client won't Work Properly if JavaScript is Disabled

This article was previously published under Q174030
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
SUMMARY
When you attempt to open a Microsoft Exchange Mailbox using Outlook Web Access(OWA), the mailbox may appear frozen or hung without displaying any errormessages. The mailbox itself is viewable, but no functions can be performed.
CAUSE
JavaScript may be disabled in your Internet browser. This will allow the mailboxto be opened, but because the functions are dependent upon JavaScript, nothingcan be done. The Microsoft Exchange Server knows nothing about the clientconfiguration so there are no error messages displayed to warn the user that nofunctionality is available.
RESOLUTION
Enable JavaScript in the browser and reopen the mailbox or refresh the browser.This will allow the changes to take effect and the client will function properly.
Properties

Article ID: 174030 - Last Review: 10/28/2006 16:36:58 - Revision: 2.3

Microsoft Exchange Active Server Components 5.0, Microsoft Outlook Web Access 5.5

  • kb3rdparty kbprb KB174030
Feedback