This article was previously published under Q174549
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Before you reinstall any version of Windows 95, you should uninstallInternet Explorer 4.0. If you do not uninstall Internet Explorer beforereinstalling Windows 95, you receive error messages warning you to removeInternet Explorer first. If you do not, you may be unable to start Windowsor run Internet Explorer or related components. To avoid these problems,uninstall Internet Explorer first, reinstall Windows 95, and thenreinstall Internet Explorer.
For information about uninstalling Internet Explorer, please see thefollowing article in the Microsoft Knowledge Base:
If you have already reinstalled Windows 95 without uninstalling InternetExplorer first, use the appropriate method below to help recover from anyproblems that may occur.
NOTE: The methods outlined below are specific to the version of Windows 95you are running and whether you selected Yes or No in all Version Conflictdialog boxes that occurred while you reinstalled Windows 95.
To determine which version of Windows 95 you are running, please see thefollowing article in the Knowledge Base:
158238 How to Determine the Version of Windows 95/98/Me in Use
Method to Use
Version of Response to Use this Windows 95 version conflicts method ------------------------------------------------- Windows 95 or A Yes 1 Windows 95 or A No 2 Windows 95B Yes 3 Windows 95B No 4
You do not need to make any changes to your current configuration.Reinstalling Windows 95 with Internet Explorer installed and answeringYes to all file version conflicts does not cause any problems.
Windows 95 works properly, but you may need to reinstall Internet Explorerto resolve any problems with the browser. Reinstalling Internet Explorershould resolve any file version conflicts resulting from reinstallingWindows 95.
Windows 95 works properly, but you may experience problems runningInternet Explorer because Windows 95 reinstalls Internet Explorer 3.0.To work around this problem, reinstall Internet Explorer 4.0.
If you are using the Windows Desktop Update component, the following errormessages may occur when you start your computer:
Error loading Explorer.Exe You must reinstall Windows
When you click OK, the following error message occurs:
Error Starting program
The Explorer.Exe File is Linked to Missing Export SHLWAPI.DLL:ShopenRegstreamA
Your computer either stops responding (hangs) or shuts down.
If you did not have the Windows Desktop Update installed, you may be ableto start Windows 95, but you cannot run Internet Explorer and your desktopicons cannot be moved.
To resolve these issues, use the appropriate method:
Using the Uninstall folder on your hard disk:
Restart your computer. When you see the "Starting Windows 95" message, press the F8 key, and then choose Command Prompt Only from the Startup menu.
Type the following line to change to the Uninstall folder
cd <uninstall folder>
where <uninstall folder> is the location of the uninstall folder for Internet Explorer 4.0. For example, type:
NOTE: To locate the uninstall folder, locate the Iexplore.exe file, which is located in the uninstall folder. To find the Iexplore.exe file, at the command prompt, type dir /s iexplore.exe, and then press ENTER.
Type the following line to make the necessary files viewable:
attrib -s -h -r *.*
Type the following lines to restore the files necessary to start Windows 95:
Type the following lines to place the files in their proper folders:
After you uninstall Internet Explorer successfully, reinstall it.
Using the Windows 95 CD-ROM or floppy disks:
Rename the Explorer.exe file (if it exists) in the Windows folder, and then rename the Shell32.dll file (if it exists) in the Windows\System folder.
For information about how to rename a file, click Start, click Help, click the Index tab, type renaming, and then double-click the "Renaming files" topic.
Extract a new copy of the Explorer.exe file and the Shell32.dll file from your original Windows 95 disks or CD-ROM. The Explorer.exe file and the Shell32.dll file are located in the following locations:
The Win95_10.cab cabinet file on the Windows 95 CD-ROM.
The Win95_17.cab cabinet file on the Windows 95 OEM Service Release 2 (OSR2) CD-ROM.
The Win95_11.cab cabinet file on disk 11 of the original Windows 95 DMF floppy disks.
The Win95_17.cab cabinet file on disk 17 of the original Windows 95 non-DMF floppy disks.
For information about using the Extract tool, type extract at a command prompt, or see the following article in the Microsoft Knowledge Base:
129605 How to Extract Original Compressed Windows Files