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Windows Explorer Hangs When Internet Explorer Does

This article was previously published under Q175232
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
SYMPTOMS
After Internet Explorer stops responding (hangs), Windows Explorer mayalso stop responding.
CAUSE
This behavior can occur if you install the Windows Desktop Update component during the installation of Internet Explorer. By default, Windows Explorer runs in the same process as Internet Explorer. When Internet Explorer hangs, it may cause Windows Explorer to hang also.
RESOLUTION
To prevent this behavior, run Internet Explorer in a separate process. Todo so, use the following steps in Internet Explorer.

NOTE: Running Internet Explorer in a separate process may reduce itsperformance and use more system resources.

Internet Explorer 4.x

  1. On the View menu in Internet Explorer, click Internet Options.
  2. Click the Advanced tab, and then click to select the Browse In A New Process check box.
  3. Click OK.
  4. Quit Internet Explorer and then restart it.

Internet Explorer 5

  1. On the Tools menu in Internet Explorer, click Internet Options.
  2. Click the Advanced tab, and then click to select the Launch Browser Windows In A Separate Process check box.
  3. Click OK.
  4. Quit Internet Explorer and then restart it.
Properties

Article ID: 175232 - Last Review: 01/22/2007 18:02:24 - Revision: 4.1

Microsoft Internet Explorer 4.0 128-Bit Edition, Microsoft Internet Explorer 4.01 128-Bit Edition, Microsoft Internet Explorer 5.0, Microsoft Internet Explorer 5.01, Microsoft Internet Explorer 1.0, Microsoft Internet Explorer 2.0, Microsoft Internet Explorer 3.0, Microsoft Internet Explorer 3.01, Microsoft Internet Explorer 3.02, Microsoft Internet Explorer 4.0 128-Bit Edition, Microsoft Internet Explorer 4.01 128-Bit Edition, Microsoft Internet Explorer 5.0, Microsoft Internet Explorer 5.01, Microsoft Internet Explorer 5.5, Microsoft Internet Explorer 3.2, Microsoft Internet Explorer 4.0 128-Bit Edition, Microsoft Internet Explorer 2.0, Microsoft Internet Explorer 3.0, Microsoft Internet Explorer 3.01, Microsoft Internet Explorer 3.02, Microsoft Internet Explorer 4.0 128-Bit Edition, Microsoft Internet Explorer 4.01 128-Bit Edition, Microsoft Internet Explorer 5.0, Microsoft Internet Explorer 5.01, Microsoft Internet Explorer 5.5

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