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FIX: Cannot Start Windows Explorer Using the Start Menu

Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
When you click Start, point to Programs, and then click Windows Explorer orWindows NT Explorer, you may receive the following prompt:

The item "Explorer.scf" that this shortcut refers to has been changed or moved. The nearset match based on size, date, and type is <file name>. Do you want this shortcut to point to this item?
This behavior can occur if you remove the Windows Desktop Update componentand click No when you are prompted to remove the personalized settings forWindows Explorer.
To resolve this behavior, change the shortcut to Windows Explorer orWindows NT Explorer so that it points to the Explorer.exe file. To do so,follow these steps:

  1. Right-click Start, and then click Open.
  2. Double-click Programs.
  3. Right-click Windows Explorer or Windows NT Explorer, click Properties, and then click the Shortcut tab.
  4. In the Target box, rename explorer.scf to explorer.exe (without quotation marks), and then click OK.
More information
The option to remove personalized settings for Windows Explorer is intendedfor people who use roaming profiles. If you remove the Windows DesktopUpdate component and click No when you are prompted to remove yourpersonalized settings, the Windows Explorer or Windows NT Explorer shortcutstill points to the Explorer.scf file even though it has been removed fromyour hard disk.
Unattended Setup

Article ID: 175627 - Last Review: 06/22/2014 18:33:00 - Revision: 5.0

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