Article ID: 176262
When you start Internet Explorer, double-click an Internet shortcut, or view a shell folder, you may receive one of the following error messages:
This Internet shortcut cannot be opened because it failed to run.
Unable to open Internet Shortcut "%1".
Additionally, you may receive the following prompt when you try to drag a Hypertext Markup Language (HTML) link to the Links toolbar:
The drive or network connection that the shortcut " refers to is unavailable. Make sure that the disk is properly inserted or the network resource is available, and then try again.
Windows cannot create a shortcut here. Do you want the shortcut to be placed on the desktop instead?
This behavior can occur if the Windows\Favorites\Links folder is missing.
To resolve this behavior, use either of the following methods:
For more information about Internet shortcuts, see the following articles in the Microsoft Knowledge Base:
175306A shell folder is a resource on your local hard disk or local area network (LAN) that can be accessed using the "File:" protocol (for example, "file://c:\windows" or "file://\\<path>\webpage.htm," where <path> is the full Universal Naming Convention (UNC) name path to the Webpage.htm file).
(https://support.microsoft.com/kb/175306/EN-US/ )Unable to View Internet Shortcuts
(https://support.microsoft.com/kb/168124/EN-US/ )How to Create a Shortcut to the Current Web Page
Article ID: 176262 - Last Review: June 22, 2014 - Revision: 5.0
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.