This article was previously published under Q176444
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
When you open a Microsoft Word document, one of the following errormessages may appear:
This document cannot be registered.
This document cannot be registered. It will not be possible to create links from this document to other documents.
This document could not be registered.
This problem may occur if the Windows registry has been corrupted.
Use the following method to resolve this problem.
Run Setup with the /y Switch to Correct the Registry
To resolve this problem, try running Setup /y for Word or Office to repairregistry corruption.
To run Setup with the /y switch, follow these steps:
Insert the Word or Office CD into the CD drive. If you installed Word or Office from floppy disks, insert the Setup Disk 1 in your computer's floppy disk drive.
Click the Start button, and then click Run.
In the Open box, type the following:
where <drive> is the letter of the drive that contains the CD or Setup Disk 1.
This re-registers Word (and all Office programs, if you run Office Setup).
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Setup /y is a switch used by Office Setup and Office program Setup files.It allows a reinstallation of Office without performing file checks oractually reinstalling the files. Setup /y re-registers all Officecomponents and returns the settings to their default values in the registry.