Cannot Specify Mail Program in Internet Explorer

This article was previously published under Q176571
This article has been archived. It is offered "as is" and will no longer be updated.
Symptoms
When you view the Mail and News settings for Internet Explorer, you may not be able to specify your mail program. Also, when you try to make Outlook Express your default Internet mail client, you may be unable to do so.
Cause
This behavior can occur when you uninstall Microsoft Outlook 97.
Resolution
To resolve this problem, reinstall Microsoft Outlook Express or reinstall Internet Explorer. To do so, see the appropriate section:

Install Outlook Express

Outlook Express is an Internet Explorer component that you can install after Internet Explorer is installed by using the Add/Remove Programs tool in Control Panel.

For information about how to add or remove Internet Explorer components, please see the following article in the Microsoft Knowledge Base:
171229How to Add and Remove Internet Explorer Components

Install Internet Explorer

Reinstalling Internet Explorer restores Windows Messaging as a mail service option. For information about Windows Messaging and installing Internet Explorer, see the following articles in the Microsoft Knowledge Base:
158435Windows Messaging Missing from Mail and News Options

170993How to Install Internet Explorer 4.0
Status
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
More information
For additional information about this issue, see the following articles in the Microsoft Knowledge Base:
154359How to Change Default Mail Client for Internet Explorer

174431OFF97: Problems Occur After Removing MS Internet Explorer 4.0
4.00 olexpress outex inetmail
Properties

Article ID: 176571 - Last Review: 10/26/2013 02:47:00 - Revision: 5.0

Microsoft Windows 98 Standard Edition

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