OFF97: "The Specified Volume Does Not Support Long File Names"

This article was previously published under Q176590
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SYMPTOMS
When you install Microsoft Office 97 on a network server that is runningNovell NetWare 4.11, the following error message appears:
The specified volume does not support long file names.
You must select a destination that supports long file
names, or force the use of short file names. To force
short file names, exit now and restart Setup using the /F
command line option.
CAUSE
In earlier versions of Novell NetWare, the OS/2 name space driver is namedOs2.nam. You can make long file name support available when this driver isloaded at a command prompt or in the Startup.ncf boot file. However, thename of the OS/2 name space driver has changed in Novell NetWare version4.11 or later.

Most operating systems now support long files names. The OS/2 name spacedriver name changed from Os2.nam to Long.nam. In addition, you mustregister the new name space for each volume by using the following syntax:
ADD NAME SPACE <name space> TO <volume name>
For example, to add the long file name space to a volume named SYS, typethe following command at the NetWare console:
ADD NAME SPACE LONG TO SYS
NOTE: Type this command at the NetWare console. You need to type thiscommand only once per volume.
OFF97 admin workstation
Properties

Article ID: 176590 - Last Review: 10/07/2013 07:33:07 - Revision: 1.0

  • Microsoft Office 97 Standard Edition
  • kbnosurvey kbarchive kberrmsg kbprb kbsetup KB176590
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