STOP 0x0000000A or Difficulty Recognizing IDE CD-ROM Drives

This article was previously published under Q177257
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When DMA Bus-Mastering is enabled for the EIDE bus, Windows NT may crashwith a STOP 0x0000000A in Atapi.sys when it accesses specific IDE-basedCD-ROM drive.


Instead of a STOP 0x0000000A message being displayed, a CD-ROM drive mightbe "unrecognized."
The Atapi.sys driver does not correctly handle the SCSIOP_READ_CD internalcommand sent by higher-level drivers.
To avoid this problem, perform one of the following below:

  • Disable DMA Bus-Mastering.
  • Switch to a SCSI-based CD-ROM drive.
  • Follow the instructions on the following article in the Microsoft Knowledge Base:

    ARTICLE-ID: 197667
    TITLE : Installing Windows NT Server on a Large IDE Hard Disk
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
hang blue screen

Article ID: 177257 - Last Review: 10/07/2013 16:09:07 - Revision: 1.2

Microsoft Windows NT Server 4.0, Terminal Server Edition, Microsoft Windows NT Workstation 4.0 Developer Edition, Microsoft Windows NT Server 4.0 Standard Edition

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