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Err Msg: Event ID 7000: Spooler Service Failed to Start...

This article was previously published under Q177785
When you start Windows NT, you may receive the following error message:

At least one service or driver failed during system startup.
Use Event Viewer to examine the event log for details.

When this occurs, you may see the following error message in the systemlog in Event Viewer:

   Event ID: 7000   Source: Service Control Manager   Description: Spooler service failed to start due to the following   error: The system cannot find the file specified.				
This behavior can occur if either of the following files is missing ordamaged:

  • Spoolss.dll
  • Spoolss.exe
To resolve this issue, expand a new copy of the Spoolss.dll andSpoolss.exe files from your Windows NT CD-ROM to your%SystemRoot%\System32 folder. To do so, follow these steps:

  1. If a Spoolss.dll file or a Spoolss.exe file already exists in the %SystemRoot%\System32 folder, rename the file.
  2. At a command prompt, change to the <cd-rom>:\<platform> folder, where <cd-rom> is your CD-ROM drive and <platform> is the computer platform you are using. Use the I386 folder for Intel-based computers.
  3. To expand the Spoolss.dll file, type the following command:

    expand spoolss.dl_ %SystemRoot%\system32\spoolss.dll
  4. To expand the Spoolss.exe file, type the following command:

    expand spoolss.ex_ %SystemRoot%\system32\spoolss.exe
  5. Type exit, and then press ENTER.
  6. Restart your computer.

Article ID: 177785 - Last Review: 10/31/2006 19:04:15 - Revision: 1.1

Microsoft Windows NT Workstation 4.0 Developer Edition, Microsoft Windows NT Server 4.0 Standard Edition, Microsoft Windows NT Server 4.0 Enterprise Edition

  • kbenv kberrmsg KB177785