This article was previously published under Q177929
This article has been archived. It is offered "as is" and will no longer be updated.
When you activate the Microsoft Office Assistant, the Assistant willactivate slowly and any sound effects may not be synchronized with theimage when it is displayed.
Although this problem occurs with all of the Office Assistants, it mostobvious with the following Office Assistants:
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There is a slow interface between Microsoft Office Assistant and theMacintosh operating system.
Microsoft has confirmed this to be a problem in the Microsoft productslisted at the beginning of this article. We are researching this problemand will post new information here in the Microsoft Knowledge Base as itbecomes available.
For more information about the Office Assistant, click the Office Assistant,type "Office Assistant," click Search, and then click to view the "Get Help,tips, and messages through the Office Assistant" topic.
NOTE: If the Assistant is hidden, click the Office Assistant button on theStandard toolbar. If Word Help is not installed on your computer, pleasesee the following article in the Microsoft Knowledge Base:
179216 OFF98: How to Use the Microsoft Office Installer Program