This article was previously published under Q178546
This article has been archived. It is offered "as is" and will no longer be updated.
If a Client Services for NetWare (CSNW) client using Windows NT Explorerdouble-clicks a directory containing Russian characters on a File and PrintServices for NetWare (FPNW) server, an error message is displayed:
The folder xxx is not available, folder has been moved or has been deleted.
All files and directories below this directory are not accessible.
After you receive a directory listing from a FPNW server and in the processof accessing one of these directories by double-clicking it, CSNW convertsa Unicode string to an OEM string for NetWare compatibility reasons. Duringthis conversion, the directory name with Russian characters was incorrectlychanged into uppercase. Therefore, the client tried to access a directorycontaining only uppercase characters on the FPNW server. Because thisdirectory does not exist on the FPNW server, the above error was displayed.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.