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Computer Hangs on Shutdown with Windows Desktop Update Component

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When you shut down your computer after you install Internet Explorer withthe Windows Desktop Update component, your computer may stop responding(hang).
This behavior can occur if you have one or more network drives mapped onyour computer with the Windows Desktop Update component installed.
This problem no longer occurs in Internet Explorer 4.01 Service Pack 1.To obtain Internet Explorer 4.01 Service Pack 1, please visit thefollowing Microsoft Web site:To work around this behavior, delete your network drive mappings. To doso, follow these steps:
  1. Double-click My Computer on the desktop.
  2. Right-click one of the network drives, and then click Disconnect.
  3. Repeat steps 1-2 for each network drive.
You can also work around this behavior by removing the Windows DesktopUpdate component. To do so, follow these steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Add/Remove Programs, click Internet Explorer 4.0 in the list of installed programs, and then click Add/Remove.
  3. Click "Remove the Windows Desktop Update component, but keep the Internet Explorer 4.0 Web browser," and then click OK.
More information
This behavior may also occur if you install Microsoft Outlook 98 from ashared network drive, and a version of Internet Explorer earlier thanversion 4.01 is installed on your computer. Outlook 98 automaticallyupgrades earlier versions of Internet Explorer with Internet Explorer4.01.

For additional information about how to resolve issues with shutting downWindows 95, please see the following articles in the Microsoft KnowledgeBase:
145926How to Troubleshoot Windows 95 Shutdown Problems

136651Shutdown Hangs After "Please Wait While..." Screen
stops locks up active ol98

Article ID: 178941 - Last Review: 06/22/2014 18:42:00 - Revision: 6.0

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